Managed Services - Basics

Out-tasking Your Network Operations can be an Essential Key to Your Business Success

To compete in today's global economy, businesses of all sizes require a fast, reliable and secure IP network. However, maintaining the IP network requires regular, ongoing investments in networking infrastructure and IT staff training. That's expensive, and it pulls IT resources away from your core business.

The good news is that managed services bridges the gap by giving you access to leading network technologies and management expertise-without requiring high initial capital expenditures (CapEx) or ongoing investments in technology upgrades.

Managed Services with Telecom CTI Inc Gives You the Edge

By subscribing to managed services, you put the best Cisco technologies to work for you-with Telecom CTI Inc managing the network equipment and applications for you on your premises. Telecom CTI Inc also provides you with guarantees-by offering you a Service Level Agreement (SLA) that's been established to meet your unique needs. You may also choose to have us host the managed services, which means that we'll host the equipment in our facilities instead of yours, and deliver services directly to your employees.

Whatever your choice, you'll find that there's no better way to get leading-edge capabilities for a predictable monthly fee. By out-tasking, you're able to:

• Enjoy the highest levels of network support and availability
• Enable internal IT staff to focus on strategic initiatives rather than network support
• Pay only for those networking services that you actually need.

Managed services generally include software, hardware and other IP networking services. And they're backed by the expertise of our highly-experienced technical specialists, who focus exclusively on providing the network services and support you need to achieve business success.

In all cases, you have the option of out-tasking some or all of your network management and monitoring functions, while retaining control of the rest-even if the equipment is located on our site.